Delivery your customers remember, on the fleet you already run.

Route planning, driver app, POD, customer tracking, delivery-window booking, reverse logistics — everything your own-fleet operation needs to deliver like a courier company, without outsourcing to one.

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Who this is for

Built for retail and own-fleet operators

This page is for you if your business ships from your own fleet:

Retail chains with 20–200 stores and in-house delivery (appliances, furniture, groceries, white goods, pharmacy)
E-commerce businesses with 5,000+ monthly shipments from their own warehouse
Local couriers serving a single city or region with their own drivers
Any operation where you control the last mile and want to make it your competitive advantage

Three retail-specific capabilities

Built for the realities of retail delivery

Delivery scheduling that works for retail

Pickup and delivery windows — schedule and sequence shipments within time constraints, with route optimization that respects the windows rather than just the pins on the map
Branded customer tracking page — the recipient watches their shipment progress under your brand, not ours
Customer notifications — SMS, email, or webhook on key status transitions (picked up, en route, delivered, exception)
Predictability rounding — realistic ETAs that account for how your operation actually performs, not theoretical transit times

The hard deliveries — configurable, not hardcoded

Flexible services layer — add extra-cost services (second-person assistance, scheduled delivery, bulky handling) per shipment, configured once and available thereafter
Reverse logistics — returns handled as first-class shipments with full chain-of-custody tracking
Proof of delivery — photo, signature, barcode/QR scan through the Android driver app
Custom status workflows — tracking codes can trigger exceptions, create tickets, add services with extra cost, or set follow-up states

Drivers, vehicles, costs — under control

Android driver app — offline-capable, barcode/QR scan, photo POD, signature capture, Bluetooth label printer support
Route sheets optimized for your actual vehicles and stops
Driver settlements — per-delivery, per-distance, or custom commission rules; exported clean to payroll

Who's running their delivery this way

Retail and own-fleet on CourierManager

Leroy Merlin Romania

Retail chain, own-fleet delivery

National home-improvement chain running own-fleet delivery across Romania on CourierManager. Their operation runs the courier-style workflow under their own retail brand, with order ingestion through Innoship integration.

Curiera

Own-fleet at scale

40,000+ shipments/month, doubled 2022→2025

Own Bucharest delivery fleet serving 2,500+ e-commerce clients. On CourierManager since 2022. Every Curiera driver runs the CourierManager Android app; every shipment is routed, tracked, and reconciled through the platform.

24 Curier

B2B, single city, since 2018

Bucharest-local B2B courier since 2018. Operates on CourierManager's own-fleet capabilities with national reach added on demand through built-in courier-partner integrations.

ERP & stack

Plugs into the systems retail IT already runs

Integrations & connectors

E-commerce platforms: Shopify, WooCommerce, Magento, PrestaShop, OpenCart — prebuilt plugins
Order ingestion: direct login, custom API, webhooks
Back-office integrations: REST API and webhooks for connecting to your existing ERP stack (SAP, Oracle, Dynamics, etc.) via custom engagement
Financial reconciliation: automatic invoice and settlement flows

Under the hood

Tech & ops credibility

99.98% historical uptime (past 12 months, shared infrastructure)
REST API + webhooks for every shipment state transition
Multi-company / multi-entity support — run several brands or store chains on one instance
Android driver app with offline mode, BT printer support, photo POD

Full API reference

Ready to see it run against your operation?

Try Free Request demo

Or talk to us directly: contact@couriermanager.com +40 723 649 617